Challenges
More than any other business driver, competition characterizes the retail industry. Globalization, deflation, diversification of sales channels and, most of all, changing customer demands have merged to create a cutthroat environment in which retailers struggle to turn a profit.
These profitability challenges involve both revenue and cost. Sales remain flat, as many companies don't understand customer behavior and buying habits well enough to make the right decisions about product, price, promotion and placement. And without the ability to explore every facet of the organization across business units and geographies, it can be a struggle to understand and manage the costs required to do business.
VJIL Value Addition
We help large retail houses to leverage technology to maintain their stronghold. The same expertise, technological resource base and strong global presence that has been supporting other market segments enables VJIL to offer innovative solutions in strategy as well as business processes to the retail industry. This includes solutions that help businesses manage their internal processes better as well as those that enhance the customer interface, such as "Anytime-Anywhere-Anyhow" shopping and other e-commerce initiatives.
The framework includes:
- Point of sale
- Merchandising
- Finance and accounts
- Queries and reports
- Communication
- Decision support system
- Web enabling of back office systems
- Online shopping channel
VJIL helps improve the overall performance of the Retailer in any technology initiative that involves development and support of technologies such as:
- SCM
- Oracle-based Retail Solutions JD Edwards
- eCommerce, mCommerce and Portals
- XML
- DataWarehousing
- CRM/Customer Profiling
- SAP IS Retail
- POS Solutions
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